Do you have a question about the EuRIS portal? Maybe our FAQ section will help you out. If you cannot find the answer there, you can also contact a EuRIS Helpdesk in the language of your preference by using the form below.

You can also use this form to share an idea with us, to report incorrect data, or for any other business. We do our utmost to process your request as quickly as possible.

Please note that for help with the claim of your vessels, you need to contact the latest country where the vessels certificate was issued.


Further information on the EuRIS helpdesks:


 Country Operation times Supported languages
Austria 9-17h CET DE, EN
Belgium 9-17h CET  NL
Bulgaria 9-17h EET BG, EN
Czech Republic 9-17h CET
France 9-17h CET FR, EN
Germany 9-15h CET DE
Hungary 9-17h CET HU 
Luxembourg  9-11:30 / 13:30-16 CET  LU, FR, DE
The Netherlands 9-17h CET NL (EN)
Romania 8-16h EET  RO, EN
Slovakia 8-16h CET  SK, EN, CZ